Freya Mug Caskata Artisanal Home

Professionally packed and fast shipping

We provide a variety of shipping options owing to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse personnel are well trained and will be able to pack the items according to our exact and precise specifications. Your items are carefully inspected and securely secured prior to shipment. Every day, we send hundreds of packages to our customers from all over the world. This is a sign of our determination to be the largest online retailer in the world. Both Europe and the USA have warehouses and distribution centres.

Note: Orders with multiple items will have a separate processing period for each item.

Prior to shipment before shipping, we'll conduct a thorough inspection of the items you've purchased. The majority of orders are delivered within 48 hours. It is expected that delivery will take between 3 and seven days.

Returns

Due to multiple entities which include the factory as well as the warehouse, we're unable to fully manage stock. The stock levels may fluctuate at any time. Please be aware that it is possible that your order will be out of stock after you have made the order.

Our policy is valid for 30 days. If it's been longer than 30 days since you bought the item We're sorry to say that we can't offer you a full exchange or refund.

The item must not be used and in the original packaging. It must also be returned in the original packaging.